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Reviews: Anonymous

  • Anonymous
  • New Zealand, Female, 41+
  • Novice Nomad
Riad Venezia, Marrakech, Morocco
24th Dec 2012

This is a nice Riad in a conveniently situated part of Marrakech. It is relatively easy to find from the main square. The staff tried their best to make our stay a good one. The rooms are OK, but in trying to create a Moroccan style they have neglected the basics - a good shower etc. They had a nice living room with a fire, but when lit it filled almost all of the bedrooms with smoke. If they can get these few problems fixed it's going to be a great place to stay. The roof top is pretty good.

    • 8.0Value For Money
    • 8.0Security
    • 10.0Location
    • 4.0Facilities
    • 10.0Staff
    • 8.0Atmosphere
    • 8.0Cleanliness
  • Anonymous
  • New Zealand, Female, 41+
  • Novice Nomad
Dar Salam, Marrakech, Morocco
22nd Dec 2012

This was a complete mess. The owner had double booked our room and when we got there she quickly ushered off to another hostel without even explaining to us what had happened. Right from the beginning we had trouble with this booking and despite emails to Hostelworld before our departure complaining about a problem with our booking nothing was done. Still to now we have not received any communications from Hostelworld. Very poor service.

    • 2.0Value For Money
    • 2.0Security
    • 2.0Location
    • 2.0Facilities
    • 2.0Staff
    • 2.0Atmosphere
    • 2.0Cleanliness

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