Hostelworld.com

Reviews: Anonymous



  • Anonymous
  • Estonia, Female, 31-40
  • Novice Nomad
Kick Ass Grassmarket, Edinburgh, Scotland
10.0
17th Oct 2016

Nice & good value. Pretty hip & in good condition. Beds sturdy& locker beside it, room had a night light which was a good touch for late comers. There was cafe and a bar on site as well as kitchen. Location was great, loved the area. Near grocery shops& major sight seeing spots. Good bars& restaurants in the area as well.

    • 10.0Value For Money
    • 10.0Security
    • 10.0Location
    • 10.0Facilities
    • 10.0Staff
    • 10.0Atmosphere
    • 10.0Cleanliness
  • Anonymous
  • Estonia, Female, 25-30
  • Novice Nomad
9.7
19th Feb 2015

Was upgraded into smaller room which I was delighted about. Beds steady

    • 10.0Value For Money
    • 10.0Security
    • 10.0Location
    • 10.0Facilities
    • 10.0Staff
    • 8.0Atmosphere
    • 10.0Cleanliness
  • Anonymous
  • Estonia, Female, 25-30
  • Novice Nomad
9.7
17th Feb 2015

Stayed in 32 bed dorm which to my big surprise was brilliantly set up-beds sectioned off into 4

    • 10.0Value For Money
    • 10.0Security
    • 10.0Location
    • 10.0Facilities
    • 10.0Staff
    • 10.0Atmosphere
    • 8.0Cleanliness
  • Anonymous
  • Estonia, Female, 25-30
  • Novice Nomad
Greenhouse Backpacker, Melbourne, Australia
8.9
20th Oct 2014

No customer comment

    • 8.0Value For Money
    • 10.0Security
    • 10.0Location
    • 10.0Facilities
    • 10.0Staff
    • 6.0Atmosphere
    • 8.0Cleanliness
  • Anonymous
  • Estonia, Mixed Group, 25-30
  • Novice Nomad
Oslo Hotel, Melbourne, Australia
5.7
21st Feb 2013

Upon arrival was upgraded to twin room which was located at the 2nd building through the courtyard. The room was just big enough for twin beds and was very basic and old. The curtain had to be picked up from corner and hung by us. Overall I was shocked by the age of the room. Front door was always locked which was a good thing only if they had cut us the 2nd set of keys they promised.

    • 4.0Value For Money
    • 8.0Security
    • 6.0Location
    • 4.0Facilities
    • 6.0Staff
    • 6.0Atmosphere
    • 6.0Cleanliness
  • Anonymous
  • Estonia, Female, 25-30
  • Novice Nomad
Bondi Beach Backpackers, Sydney, Australia
4.0
18th Feb 2013

Upon arrival they announced they were over booked like previously mentioned by others & we were sent to the Russians lodge which wasn't what we paid for - their rates were cheaper but we had to pay according to original booking. There was strict no alcohol policy but at least they took their job seriously not like surfsides ignorance regarding pleasing their customers.

    • 4.0Value For Money
    • 4.0Security
    • 4.0Location
    • 4.0Facilities
    • 4.0Staff
    • 4.0Atmosphere
    • 4.0Cleanliness
  • Anonymous
  • Estonia, Female, 25-30
  • Novice Nomad
Cloud 9 Backpackers Resort, Brisbane, Australia
5.1
10th Jan 2013

There was no lift. The bedroom was absolutely minging! The carpet looked so filthy I didn't want to take off my shoes, the walls and skirting boards were covered in chalk like residue which my bag was covered in after leaning it against the wall. There were 2 skylights which were serving as the 'cooling' system complementing the small fan in the room. Could not sleep there and left after 3 hrs! Bathrooms were alright but located on the ground floor ?! No refund policy! Worst place i've been to!

View Property Reply

There are only 16 steps in the entire building and for this most people do not need a lift. However if you had trouble carrying your bags, any one of our staff would have helped you. Most of the time, we offer to walk guests to their room anyway - as long as we are not busy at reception. We have many different types of room here at Cloud 9. We offer a variety of rooms to suit all types of needs and all types of budgets. You booked our absolute cheapest dorm and paid us $15 for it. This room is the most popular room in Brisbane as it is extremely cheap and we get many many people who queue here for a bed in that room every morning. There are two huge skylight windows in the room, along with a stand up fan and only 8 beds. If you would like to have air con and bathroom in your room, you can pay a few dollars extra per night - but if you want the cheapest you pay less for less facilities. You get what you pay for. The 'chalk like residue' is not dirt and is not in any way harmful to people or belongings, it was a new product that is anti insects that we were trial-ling in order to keep the rooms nice and clean and to prevent people bringing in any 'nasties' in their bags.

    • 6.0Value For Money
    • 4.0Security
    • 8.0Location
    • 4.0Facilities
    • 8.0Staff
    • 2.0Atmosphere
    • 4.0Cleanliness
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