Everything was good, except that the room was freezing cold at night. Cold draught coming from the window. Room cleaned immaculately everyday and lots of tea, coffee, milk and biscuits provided. Good pubs nearby for food. Wifi was touch and go.
Helpful staff and a great common room. Unfortunately no wifi in rooms, but available in the spacious common room. Bed was a little uncomfortable. Good kitchen and shared fridge.
Hotel was as expected from the description. No hair dryer in room (previous people ?took this), so staff went out of way to buy a new one at the shop within 5 minutes, which impressed us. Great location as close to the main train station. Not enough people for a buffet breakfast, but staff happy to give us plates and spoons to have our own cereal (fridge in room). A good stay.
We stayed in the sister hostel. Max and Sylvia were delightful and went out of their way to help us with everything they could. Breakfast was nice. Very slow wifi.
- Novice Nomad
- New Zealand
- (9 reviews)
Delightful room in the heart of Venice. The staff were very friendly and accommodating and had good food recommendations. We ended up staying an extra night.
Pros: Cheap bar, decent common room and relatively friendly staff. Cons: This place gave an impression of extreme cost-cutting. Motion sensor lights everywhere on short timers made for dark toilet and shower experiences. The shower water was set to a 10 second timer! No soap in the private bathroom and nowhere to dry hands in the shared bathroom; gross! When we complained, the staff said that the owner made it that way deliberately. What the heck?! Breakfast was utter, bland basics.
Staff were very cold and distant. I don't remember getting a single smile, except perhaps from one of the breakfast chefs who was nice. The other breakfast chef was incredibly rude and refused to take my wife's order, completely ignoring her even after I made a small scene about it. No restaurant or bar despite advertising, which was a shock. Apparently they were doing renovations, but it would have been nice if they told us ahead of time. We were told to go to a laundromat; no thanks!
This is without a doubt the best place that we stayed at out of the 12 that made up our trip around Europe. The staff were incredibly friendly and helpful, booking tours for us, recommending places to eat / see, cooking us dinner, hanging out with us in the common room and even taking us out on the town! The facilities were great. Breakfast was delicious, the washing machine was free just like the good wifi and the common room had lots of games. The atmosphere was friendly and welcoming.
Pretty good. Had a decent bar at reception and breakfast was nice. Nice quiet location; Berlin's metro system made everything accessible. The pub down the road, Lichtblick, was excellent.