Group of 15 or more?

Contact our Group Travel team directly for a tailor made solution for your group

Reviews: Anonymous

  • Anonymous
  • England, Couple, 31-40
  • Novice Nomad
Jailhouse Accommodation Christchurch, Christchurch, New Zealand
14th Feb 2013

Very well run, organised, friendly staff. If you have the chance stay here.

    • 6.0Value For Money
    • 8.0Security
    • 6.0Location
    • 8.0Facilities
    • 10.0Staff
    • 8.0Atmosphere
    • 10.0Cleanliness
  • Anonymous
  • England, Male, 25-30
  • Novice Nomad
Trek Global, Wellington, New Zealand
12th Feb 2013

This place was FILTHY! if staff aren't going to be responsible for enforcing the rules (ie clean up after yourself) then they need to hire a full time cleaner. we stayed for 2 days and on every occasion there were dirty dishes everywhere (numerous floors), flies hovering everywhere and the stench of garbage - probably because they only sporadically emptly the industrial-size rubbish bins and never actually disenfected them. showers equally filthy. place was full of people looking for work. AVOID

View Property Reply

Hi Daryn, Thank you very much for your comments regarding your stay with us. I am very sorry to hear that your stay was not enjoyable! We do have full time cleaners hired specifically to clean the kitchens and bathrooms during the day and in the evening too. I will be speaking with the housekeeping staff to ensure the issues you mentioned are addressed. We are also in the process of initiating a penalty system for guests that are found not doing their dishes. Kind regards, Trek Global Management

    • 4.0Value For Money
    • 8.0Security
    • 8.0Location
    • 6.0Facilities
    • 4.0Staff
    • 6.0Atmosphere
    • 4.0Cleanliness

Hostelworld Mobile Apps

Book on the go with the new Hostelworld mobile apps.

Search and book more than 33,000 properties in over 170 countries, from anywhere.

Newsletter Sign Up

Submitting your info

Thank you for signing up to our newsletter!

Sign up for our newsletter to get the best hostel deals and news sent straight to your inbox. You can unsubscribe at any time.