Have never encountered such helpful and friendly staff - the whole experience is personalised and they ensure you are fully prepared to get the most out of London in terms of information/offers etc. Breakfast alone is worth the money, as well as free soft drinks/earplugs/linen... everything! No kitchen for independent cooking, but cheap meals at the restaurant downstairs. Really social environment, always something happening at the bar and the bus outside the doorstep goes right to the centre!
A little old and dingy, but what you would expect for such a cheap price in a relatively close location. Insufficient and dirty bathrooms, and mattresses with springs sticking into your back. Did the job for a couple of nights, but really only a place to sleep.
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