Reviews: Anonymous

Chicago Getaway Hostel

Chicago, USA
91%

I returned to this hostel to go to an event in Chicago. My stay this time was good but I was disappointed with the staff. I arrived hours late due to my transportation. I called them to inform them and when I arrived at 2:00 a.m. the receptionist gave me an attitude about arriving late. I can never understand why they would give you an attitude I even was nice enough to call them ahead of time to let them know I was arriving late only to be treated with an attitude by the staff.

Owner Comment (Hide)
Greetings, Thank you very much for returning to the Getaway and for your review. I am sorry to hear about your interaction with our staff upon your arrival. Our staff takes much pride in providing our guests with an authentic experience with friendly service and I am sorry this was not the case upon arrival. We look forward to seeing you again and improving your next experience. Take care, Jason Schultz General Manager

91%

My visit to Quality Inn was almost flawless. Great location helped a lot. The only issue is that there was a miscommunication between Hostelworld and Quality Inn. For some reason they had me leaving a day prior to what I had ordered. However, I showed them the receipt and they straighten it out. Definitely worth staying there and good price for your wallet