Reviews: Anonymous

Generator Berlin Mitte

Berlin, Germany
94%

The hostel is a couple connections on the train from the airport. When we arrived a bit before check in we were greeted by Freddy at the front desk. He instantly made us feel welcomed and joked around with us. He took us down to the luggage lockers so we could store our bags until the room was ready. Room was really clean, facilities with cafe and bar are excellent and good places to meet. Took a walking tour that ledt from the hostel. Thanks Freddy and all the staff, definitely recommend!

Owner Comment (Hide)
Hi Cory, thank you for writing about your experience with us. It's fantastic that you had a great time at the Generator. We are really proud of Freddy. See you soon. Kind regards, Melanie AGM

86%

Really cool place and staff were always friendly and helped us arrange a cab and ensured he was there to make it really easy to get to the airport. Nice clean and modern amanetities in an old world building.


86%

The wifi was really sporadic and staff didn't really know much how to fix it. Also ran out of hot water on a couple of tr mornings in the shower which wasn't much fun.

Owner Comment (Hide)
Hey there, First of all, thank you for your feedback, it helps us improve our guest experience. Cold showers are always a bummer! We have showers available on both floors to try and combat this. We use environmentally friendly water saving showers and sometimes the buttons need a few pushes before the hot water comes back, especially on days where everyone likes to shower at the same time. Our staff are quite good at dealing with all things bar and hostel, but when it comes to the technical things we call other people to take care of that. This can sometimes take a few hours or a few days.. We are really sorry that it played up during your stay. The best WiFi spots are in the bar and down in the chill out room, they are also the best spots for meeting new people and enjoying the atmosphere. Good luck with the rest of your travels... Stay safe and have fun! Cheers, The St Christopher's team

91%

Each one of the staff were great to deal with and made you feel welcome. Secure place and always kept really clean and organized. Really enjoyed my time there.