The bathroom facilities are inadequate, extremely cramped and dirty. Same can be said about the dorms.
A really good place to stay. A good location with exceptionally nice staff and a good so Isaak area for meeting other travelers.
WiFi did not work most of the time and even when it does, the data allowance per IP address is so low that I got locked out after less than two hours surfing (and I didn't even download film or images). There is no hot water except early morning. When two or three people take a shower before me in the morning, there will be no hot water left for the rest if us. They quoted a fixed price for collection from the airport but when we got to the hotel, I was made to pay 25% more.
Horrible! Never stayed anywhere where I got so little sleep. Water pump for pool directly next to my window kept me awake plus incredibly noisy air conditioning unit on the building's structure cut in and out all night. Room very damp as well. The hotel may look nice but in practice, it's a dump. Stay somewhere else.
Really good place to stay. Great staff, good rooms, good location. They organise loss of trips. I went on their Halong bay trip which was sort of OK... although the food on the boat was very poor and the cabin incredibly noisy due to the crappy old diesel engine on the boat. Halong Bay beautiful but polluted and overcrowded.
Really pleasant place to stay and very good staff. Only drawback is that there are not enough showers and there is only one sink for everyone to share from all the dorms. The cafe is good, although very expensive - a coffee is significantly more pricey than a coffee in the most expensive restaurants or cafes in London, Paris or NY ( and it's not even good choice)
Depressing! One of the worst hostels I've visited in over a year of round the world travel. Terrible facilities, not clean, terrible security, gloomy depressing atmosphere. The owners of this place need to get out more and see what the competition is up to - in the meantime, save yourself a grim experience and stay somewhere else.
Superb hostel - one of the best I've stayed in after more than a year of traveling. The only downside was that my mattress was seriously bad - sharp metal bed springs sticking into me all over the place, plus the mattress was sagging so you kept rolling into the dip in the middle - so I had six very uncomfortable nights with bad sleep. Others told me they had the same problem with their beds. But despite this, it's such a nice hostel if still go back!
Really pleasant place to stay. Friendly and homely and a perfect location. I had a great time here.
Excellent hostel. Good rooms. Good facilities. Great breakfast. Nice quiet but accessible location.
It would have been much better if there was a kitchen visitors could use.
It's a real shame there is no kitchen for guests to use. Dorms suffer from bad traffic noise from the main road and station parking lot directly below.
DEPLORABLE: In a year of staying in hostels as I've done my round the world trip, this is the dirtiest, worst maintained and most run-down hostel I have stayed in. Apart from being filthy and very badly maintained, there are inadequate showers and WC's, there is no free wifi (get real), no lockers in the rooms - in fact , no free lockers anywhere. The staff are aggressive, rude and obnoxious. It's a disgrace that Hostel World even list this place. DO NOT STAY HERE
DO NOT STAY HERE!!! Shockingly noisy with multiple train lines and a very busy main road right under your bedroom window will make it impossible to sleep. No hostel WiFi unless you have a mobile to receive an sms activation code. You're not allowed in your room between 10 am and 3pm, so forget sleeping in if you're tired or coming back to your room of you've forgotten something. No breakfast. And totally overpriced. It really is DREADFUL :-)
Very very noisy due to massive main roads right outside the dorms. Dirty showers and inadequate and very cramped toilets. Stupid charge levied for leaving your bags for more than a few hours after check out. Hardly any plugs in bedrooms to charge phones and computers.
Very noisy - noise from bar below rooms plus noise from traffic outside. Not very good showers and wc's - all rather dirty and in poor condition.
TERRIBLE mattresses on all the beds! Lumpy, springs sticking into you. I've been traveling for 18 months and this hostel has the worst mattresses I've experienced anywhere. An When I complained, the staff agreed and said everyone complains but the owner is too tight to triage them. So, Steam Engine owner, get your credit card out and buy us some decent beds or we'll keep giving you the bad reviews you deserve. Inadequate showers and WC's as well!!
Terrible terrible beds - really bad mattresses and cramped 3 tier bunks. Terrible showers and toilets and not enough of them.
Filthy. This is the dirtiest and worst maintained hostel I have stayed in in many years of using hostels. The staff are very rude and arrogant. There are no lockers. Simply dreadful - sleep in the street rather than this dreadful place!