Really appreciated that I felt I could trust the manager to arrange quality trips at a good price.
The Lady at reception that helped me when my Daughter was ill was an absolute Godsend. I can thank her and the staff enough for the support I received; it was above and beyond any thing one might expect and it was genuinely offered. The Hotel its self was beautifully kept and I wouldn't hesitate to recommend it.
I was in a ground floor room and the bathroom drainage would back up through the floor with the result that what appeared to be sewage pooled between the door and the shower. When I slipped on the effluent and cut myself quite badly the staff had no first aid available with which to treat the cuts. Not impressive.
First rate staff; friendly, welcoming and very very helpful. We were eating a Vegan diet and the staff directed us to what appeared to be a private home and courtyard; they had given us a note in Chinese to explain our needs and the lady of the household we went along to took us into her kitchen to see all the (fresh) ingredients she had on hand including freshly picked wild mushrooms. The atmosphere at Shaxi was first rate and I could have happily just stayed and relaxed.
Busy Youthful place with plenty of good opportunities to socialize.