Great place, location and staff. The only downside is the room I had, had no window , no problem for me but if you are claustrophobic it might be worth checking first.
The man on reception could not have been more helpful! Arrived in Milan on a Sunday and struggled to get a city map. I arrived stressed, but he was very kind and patient with a 'mature' lady. I only atopped one night so hard to comment fully. :)
Brilliant apartment in a lovely part of city. Possibly not if you are looking for lively party atmosphere though. We loved it.