Excellent, cheap accommodation with great bus links to Venice, the train station and the airports. Great atmosphere with the bar, pizzeria and outdoor dining area. Staff were generally lovely and helpful - even spoke a variety of languages. Would definitely stay here again.
Staff were generally helpful, though some seemed reluctant. Breakfast was great - great selection, though the dining room decor and actually that of the whole hotel was tired and dated. The room was large, with fridge and ensuite, though desperately needed air con! Shower/bath was difficult - shower curtain so long it took up most of the standing space in the shower and got stuck in the plug hole meaning bath filled up.
Incredible value for money - beautiful room, very clean with a great air con. Staff could not do enough to help. Included breakfast was basic but enough to start the day. Was a little far from main attractions, but all within a good walk. Close to the Termini station so great links to other parts of Italy, and airports. Only downside was the doors to each floor were very heavy and unless you held them while they closed, they slammed, so we were woken every time someone came in or out at night.
One lovely staff member (often on the front desk) but the rest were rude. Would have been a great place for a group of young travellers - quite well set up for that, but not quite us. Our room stank of B.O, there were dead flies and other debris on the floor, and the window didn't stay open unless you stuck a shoe or something in it.
Great wee hostel - lots of character and lovely staff. Parking right out the front (paid) and handy for buses and trains. Also within easy walking distance of Cardiff Castle, various shops and the stadium.
No customer comment
Bathrooms could do with more cleans and toilet paper/soap restocking. Temperature was up too high and rooms got uncomfortably hot and stuffy at night, we tried turning on the air con unit but it didn't work - we didn't bother to ask staff for help with that though so can't complain. Out of the three showers we each had there, two were stone cold and the other went hot-cold-hot-cold. Other than that it was a fantastic place with lovely staff!
- Avid Traveller
- New Zealand
- Mixed Group, 25-30
- (13 reviews)
This is a fantastic hotel right in the middle of backpacker street. Markets, bars and foot masseuses line the street. Despite being an almost 24/7 party street, you could hardly hear it from our room.
In-room safe advertised, there wasn't. Also advertised as right in the heart of Old Town, it wasn't. Staff (except tour booking lady and the drivers) were not friendly and even went through our dirty laundry in the middle of a crowded reception area because they thought we had miscounted items. Rooms have no sound proofing - can clearly hear the tv in the room next door. Also, to eat or use the pool, we had to walk to their sister hotel down the road. Don't eat there, it was gross.
Lovely hostel and very helpful staff. They have an in-house cafe but the one time we wanted to have dinner there, it was the cook's day off! There were plenty of restaurants within only a few minutes walk though. In all a great hotel for the price.
If you travel to Siem Reap, you should definitely stay here, if only to meet Samso and his wonderful family/staff. Sure there were bugs in our room, burn holes in the sheets and the place smelled musty and damp but Samso's hospitality more than made up for it. He arranged a driver and tour guide for us via email only a day before we arrived! His cousin, the tuk tuk driver, waited in the pouring rain for our delayed plane and the reception staff never tired of our silly questions. STAY HERE!
Fantastic place, excellent location and offers a range of tours. However, staff implied the tours through them were the only ones available. There are plenty of tourism outlets around the town that offer tours though. We stayed two nights but had to change rooms. The first one was excellent but no hot water. The second was on the bottom floor and right between the pool and kitchen so was very noisy esp the pool pump.
A great wee hotel for those travelling on a budget, except it doesn't feel like a budget hotel. Everything exceeded our expectations by far but the thing that really made our stay was the friendly staff who genuinely took an interest in us and what we were doing, even sympathising with us when taxis ripped us off!