Pros: Checkin smooth, staff friendly offering refreshments and carefully going over city maps, tours and other misc questions we had. Location excellent in the heart of backpacker district, 5 mins to bus drop off. Cons: Room very dirty. Garbage under bed, bathroom unclean. Ceiling in bathroom constantly leaking from room above. Much better Value to be had elsewhere as we found other accommodations after 3 nights across the street for less money for a clean, larger room with window and balcony.
Pros: Very close to the where the bus drop off point. A couple of cheap local restaurants across the street. 5-10 minute walk to beach. Staff friendly, room clean. Cons: Garbage or room isn't cleaned unless you request it. Wifi is off and on in rooms. Lobby is tiny, is a hotel and not a hostel so expect zero atmosphere and no common area. Cannot change the A/C temperature from 16 degrees in room so it gets very cold at night.
Pros: 20 min bike ride to beach, 5 minutes into heart of old town, bike rentals across street, staff helpful and attentive, prices of drinks and food are very fair, breakfast was awesome, pretty clean common areas, checkin and checkout was easy. Cons: Our bathroom and floor not clean upon arrival, no lockup for bags to be stored, 3rd and 4th floors have no light in the hallways at night, laundry was expensive compared to other hotels in Vietnam.
After spending two nightmarish nights at The World Hotel, we came over to this hostel very early in the morning. Not only did Tony (the manager) accommodate us, he offered us breakfast (and even seconds!) and free water when we arrived. Outstanding customer service from every staff member during our time there. Breakfast was great and filling. Rooms were spacious, clean and had fast wifi. A minute from the lake. Restaurants, shopping, ATM all very close. We would definitely stay there again.
We booked this because it was cheap and had 100% rating (the rating is misleading because of only 2 reviews in past year). The family who worked there were friendly & helpful. The rooms were extremely filthy and had definitely not been cleaned in months. We had cockroaches all over our room, mice were heard scurrying in the walls at night. It was the first time in our travels where we checked out early because we couldn't stand another night. Avoid this hotel at all costs.
Very helpful, pleasant staff. Common area good, movie watching area, bar, pool table, lots of couches. The common area could really use a/c as its pretty hot. About 20 min walk to train station, and 30 minutes to bus station to go to Hanoi. Close to street food and a mall if you wanted to shop.
The best hostel all around that we have ever stayed at. Most friendly and helpful staff we've come across, whether it was helping me retrieve my Bank card stuck in an ATM, or giving directions and recommendations to bicycle, or preparing our Vietnam Visas. The rooms are spacious and comfy, location is perfect, super clean, food is great, free laundry and an awesome rooftop patio. When we return to Yangshuo we will stay here again. Thanks to Jo Jo, Jiam, Ellen, and everyone else who works there.
Pros: Rustic cabin feel. Cons :Construction next door, jackhammer starts at 6am, ends at 1030pm. Power out from middle of night to 8pm both nights we stayed there (so no A/C or wifi). Front desk staff not friendly or helpful. She didn't provide any info or directions around the village or to walking paths. Bathrooms had no towels/soap. Carpet in room had not been vacuumed in months. Front and 2nd floor door left open all day and night, security concern and bugs were everywhere because of it.
Pros: Very nice patio area, nice dogs, staff helpful, food was quality. Location is decent, not in the heart of old town but 10-15 minute walk. "Grandma" was very welcoming and nice. Cons: Neighbours dog and roosters very noisy at night/early morning, we asked to be moved because our window would not shut and opened right into neighbours yard and were told "we could pay for an upgrade". Food and drinks were expensive. No restaurants/stores close by, have to walk into old town.
Hostel owners please take note, FlipFlop is everything a traveller could be ask for. The facilities, ambience, creature comforts well exceed expectations but the staff truly make this hostel. They're friendly, efficient and communicate well. Had to adjust our reservation on arrival and the staff was incredibly accommodating and understanding. Customer service like this is hard to come by! We could only end up staying 1 night in Chengdu, but an experience like this, makes us want to come back!!
Pros: Nicest looking hostel and rooms we've had in over 2 months Asian travel. Very clean. Most comfortable mattresses in Asia. 10 minutes to Muslim Quarter. Awesome cheap little local sandwich/soup stand and supermarket directly across the alley Cons: Reception staff are unfriendly, aloof, and don't seem to care about the guests and for that matter, their jobs. The Wifi is horrendously bad in the rooms, and not much better in the lobby. Upgrade Wifi and Staff and you have a 5 star hostel.
Pros: Very helpful, friendly staff. Will assist you with buying train tickets (for 25 yuan), Bar has great happy hour, 5 mins to Metro and to noodleshops, great info on walls showing how to get to all major tourist destinations Cons: Plumbing needs to be upgraded, Mattresses very uncomfortable, Wifi doesnt work well in rooms (need stronger router).
Pros: Excellent location, helpful staff, cool atmosphere, private bedroom/ensuite very nice, spacious (included towels/soap). Cons: Wifi not great in rooms, hair dryer didn't work, cafe/bar expensive, dryer's heat for laundry not consistent (some very hot, some not at all).
By far the worst hostel we have stayed at.You are literally laying on a piece of plywood with a sheet on top. The walls are dividers so you hear everything. Also, the sound from the common area carries right into the rooms until drinking stops at 4 or 5 am.Kitchens have hardly any supplies and bathrooms filthy. Staff barely spoke English.Our beds shook when a big truck would drive by. It is 1hour by train to almost all destinations. Anyone can walk by and steal your bag if stored during the day.
Staff excellent, friendly and helpful even with a language barrier. Hottub (onsen?) pools were nice after a long day. Awesome location on the old Zenkoji Hall ground, rooms are beautifully laid out, very nice traditional ryokan style. My wife and I loved our time here. Sasuki, thank you for the beautiful tea cups!
Megumi was extremely friendly and warm. Only suggestion would be that they could offer a light breakfast to increase value, particularly since restaurants and grocery stores in the area are far to get to or have limited hours.
Nicest hostel we've stayed in since we began travelling. Everything is brand new, staff are very friendly and helpful. I would highly recommend this hostel to others whether you are a couple, by yourself or a family.