The rooms were smelly. Showers were tiny and smelt awful. The reception was awful. They charged me 15 euro for a key card that didn't work telling me it was my fault. Seriously, they try to get every penny possible out of you. I booked it because I was cheap. Never will I make that mistake again. Spend the extra euros, you'll be much better off. However, the location was alright! But really, it's just to sketchy for me, I left early and got a hotel.
Staff was great. Great place if you're in it to party. Bad location and smelt like weed everywhere. No lockers. Bathrooms were NASTY. I also was frustrated to find out I payed 26 euro a night and I was in the 22 person room. And someone I met was in a 6 person room and payed 16 euro a night. Very annoyed about that. Inconsistency at its best here.
Seriously, if you're in Rotterdam this place had it all. Great staff, solid breakfast, big showers, HOT, huge lockable storage, and very helpful staff. No negatives as far as I, concerned!