HostelBookers Logo

Group of 15 or more?

Contact our Group Travel team directly for a tailor made solution for your group

Reviews: Anonymous

  • Anonymous
  • USA, Male, 18-24
  • Novice Nomad
London Waterloo Hostel, London, England
22nd Jul 2013

I had to change my booking dates while I was there thanks to a friend returning from a trip offering me his couch. Even with several days warning the staff was not able or willing to change the dates and get me my refund until the day I checked out. I had to sit at the counter for hours to get them to do it. And they badmouthed me under their breath, calling it 'bullshit' even though I had given them 3 days notice! Other than that it was a good place to stay.

    • 6.0Value For Money
    • 6.0Security
    • 8.0Location
    • 6.0Facilities
    • 4.0Staff
    • 4.0Atmosphere
    • 6.0Cleanliness
  • Anonymous
  • USA, Male, 18-24
  • Novice Nomad
Hotel Central, Casablanca, Morocco
20th Jul 2013

Being located in the medina is great, but the annoying local merchant 'guides' tend to hang around the hotel. I don't blame the hotel for that, but people may want a different hotel farther from the ancient medina if they have problems with confrontation like that.

    • 8.0Value For Money
    • 8.0Security
    • 8.0Location
    • 8.0Facilities
    • 8.0Staff
    • 8.0Atmosphere
    • 8.0Cleanliness

Hostelworld Mobile Apps

Book on the go with the new Hostelworld mobile apps.

Search and book more than 33,000 properties in over 170 countries, from anywhere.

Newsletter Sign Up

Submitting your info

Thank you for signing up to our newsletter!

Sign up for our newsletter to get the best hostel deals and news sent straight to your inbox. You can unsubscribe at any time.