Very good hostel, in front of the subway. Staff was really nice and helpful. They spoke English, Spanish and even Portuguese. The breakfast is very good. It is very similar to a Hotel, since there are people to make your beads and clean your dishes after breakfast but it keeps the hostel atmosphere in the lobby where there is a bar, a pool table, sofas and good music going on. The facilities are new, there are hot showers that work perfectly. The rooms face the street but are not very noisy.
It's a little bit off the center, like a 5-10 minutes walk, but the rest is perfect. The recepcionist is really friendly and willing to help. She helped us call a transfer and speak to the turism agencies. They have hot showers that really work. The beds are REALLY good and confortable. Best beds I had in Chile. Everything is very clean. Breakfast is great (fruit salad, cereals, yogurt, chease, ham, jam). Very silent and calm place to rest from the heavy excursions in the Atacama.
The girl in the reception was not kind at all, she seemed really fed up. The rooms face the street and are very noisy. There's a fire fighter's brigade right next door to the hostel and you can heare the sirens really lound in the middle of the night. The showers had hot water but would go cold in the middle of the shower and one of the showers was splashing water all over the place and got my clothes wet. My friend and I had booked this hostel for 4 nights but we canceled it after this