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Reviews: Anonymous



  • Anonymous
  • Japan, Couple, 31-40
  • Novice Nomad
Hostel Quetzal, Cancun, Mexico
5.1
25th Jun 2013

There is no hot water unless staff explicated us "we have hot water!". Airconditionar didn't work. There was garbege in the room.

View Property Reply

There are signs in every room explaining the hot water boiler flame may blow out from windy conditions. Staff saying ¨we have hot water¨would indicate someone actually read this and advised reception and the flame was re-ignighted. Air-con setting was explained to you after you advised us and worked fine when it was set to 'COOL'. As it was a private room any garbage left in the room would be the room guests and are cleaned out daily by 1 of our cleaning staff.

    • 4.0Value For Money
    • 6.0Security
    • 10.0Location
    • 2.0Facilities
    • 6.0Staff
    • 6.0Atmosphere
    • 2.0Cleanliness
  • Anonymous
  • Japan, Couple, 31-40
  • Novice Nomad
Hostal Santo Domingo, Puebla, Mexico
8.0
21st Jun 2013

No customer comment

    • 8.0Value For Money
    • 6.0Security
    • 10.0Location
    • 8.0Facilities
    • 8.0Staff
    • 8.0Atmosphere
    • 8.0Cleanliness
  • Anonymous
  • Japan, Couple, 31-40
  • Novice Nomad
Hostel Centro Historico Regina, Mexico City, Mexico
8.0
17th Jun 2013

No customer comment

    • 6.0Value For Money
    • 10.0Security
    • 10.0Location
    • 6.0Facilities
    • 8.0Staff
    • 8.0Atmosphere
    • 8.0Cleanliness

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