This Riad was the best part of our stay in Marrakech. The staff were amazing and always ready to help out with any queries. The rooms were very comfortable and cool, in a lovely Moroccan style (especially the bathroom). They have a sister Riad for those with a slightly bigger budget and who want larger rooms, but we loved the cozy feel of Venezia. A 10min walk to the main square and right next to the Souks, the location was great. And the breakfast was absolutely amazing (the dinners too!).
Great help from the staff, the room was spacious, the showers worked well and were nice a hot. The DVD library looked great but we didn't get a chance to use it unfortunately. One two occasions we did find the gate open after a guest had just entered or exited, but both were during the day so it wasn't that big an issue.
Great place to unwind in large comfy rooms after flying for 13 hours. Breakfast was basic but nice. Staff were friendly when approached but kept to themselves (they were happy to answer questions though). The shared bathrooms were a little run down but everything worked fine so the aesthetics were not a big deal. While there wasn't much of an atmosphere on our visit, that's exactly what we were after, so each to their own.