Our room probably had a water damage, it was always damp. It does not take 10min to walk from the train station or the colosseum(as it's said on their web site), more like 25 minutes. We booked the room partly because of the free pasta dinners that were mentioned on their web site to be on friday and saturday, but when we got there we learned that they had changed it to tuesday and thursday. There were a lot of disturbing noise from the street during night time. Poor cleaning.
Security ranked excellent because the key we got didn't work for the door outside, so we had to ring the doorbell every time.
We never met any staff. When we came we found the door open and a note left to us about paying the rent etc. The next day we noticed someone had been in the room taking the rent, garbage and making the bed. The day after that someone had been in the room, but just took a empty pizza box. We found this very weird and unnerving.
No customer comment
- Novice Nomad
- Male, 18-24
- (9 reviews)