This is right by the river. And beautiful river at that. Close to the interlaken ost station. But we discovered on the 2nd day that interlaken west is where most shops are. Interlaken ost is quieter. We stayed in west for 2nd and 3rd days. Yep. Very very clean.
Good location. Close to kings cross but when we were there the station was undergoing some renovation so the place was a maze to travel around. The nearer entrance to kings cross station is closed on weekends and everyday after 10 (I think). You will have to walk some 400m to the next entrance. The people at the counter either were spaced out or continually on the phone. Basically distracted. But sure, they get the job done if you ask it of them enough.
Ruthie is a riot. Ruthie was the one who greeted us at the counter. Friendly lady. We entered to a sight to behold; people were in the common room gathered around a beautifully booming-voiced lady who was playing a guitar, while singing along to a 90s hit. Have a fire going and some hot chocolate passed around and it'd be like a campfire in the highlands. This is of course our experience when we were there.
I love Kylie. If you want to feel comfortable and be spoilt by Kylie's hospitality and company, I say the climb up hill then downhill from waverley train station is worth such a wonderful stay at this hostel. Not so commercialised and with the lovely personal touch, this hostel feels like the home away from home. If you're into large crowds of people and like it a little more rowdier then please don't disturb the tranquility of this place.