When I arrived in my room I noticed that there were bed bugs in my bed and crawling all around it and on the walls near my bed. I asked if I could switch rooms, and once I got to the new room I noticed it also had a lot of bed bugs, including a dead one right on the top of the "clean" sheet. I went down to reception to talk to the worker about the issue, and instead of helping solve the problem his response was to blame me and say that it must have been me that brought the bugs in.
Such a fun, social atmosphere! Nothing better than hanging out on the hammocks with a bunch of welcoming travelers. Staff is super friendly and helpful!!
Phil and the rest of the staff are amazing. Phil is so welcoming and makes you feel right at home. Him and the staff will help set you up with absolutely anything you need - trips to the waterfalls, tuk tuks, directions - anything you can think of! Great place to meet people, everyone is very inclusive and friendly!
Great atmosphere, very social hostel. Always people in the lobby- great place to meet people! The staff was awesome, very helpful, happy and enthusiastic. Bathrooms very clean!
Great atmosphere, pool, staff was super helpful! Breakfast included and is really good with a lot of options! Large bathroom that is very clean and large, nice common room. Had a ton of fun!
Super friendly and helpful staff, rooms are really spacious and clean!