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Reviews: Anonymous



  • Anonymous
  • Canada, Couple, 25-30
  • Novice Nomad
Art In Vatican, Rome, Italy
8.3
21st Jun 2013

No customer comment

    • 8.0Value For Money
    • 8.0Security
    • 8.0Location
    • 8.0Facilities
    • 8.0Staff
    • 8.0Atmosphere
    • 10.0Cleanliness
  • Anonymous
  • Canada, Couple, 25-30
  • Novice Nomad
Veneto Residence Florence, Florence, Italy
2.0
18th Jun 2013

The hostel owner gave our room away prior to our 4:00pm arrival after having a room confirmation via email. We were stranded in Florence with no room. The owner barely apologized. It was our worst travel experience during our 2 week trip. We wasted a train ticket to Florence and had to travel to Bologna to find a room. I'm sure the room was nice but we never saw it. Strongly recommend speaking with the hostel well in advance of your stay and good luck.

    • 2.0Value For Money
    • 2.0Security
    • 2.0Location
    • 2.0Facilities
    • 2.0Staff
    • 2.0Atmosphere
    • 2.0Cleanliness

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