Reviews: Anonymous

CabanaCopa Hostel

Rio de Janeiro, Brazil

This hostel was Okay, It was expensive for what it was and their booking and payments procedure is very unfair, it over protects the hostel. 48 hour notice before cancelling and even after that you would only receive 50% of what is paid back. We had booked in for 4 nights and had to leave after our first night as we had to fly home early due to a death in the family, when we explained this to them they were unmoving on this.

Owner Comment (Hide)
Hi & Thanks for staying with us. We are sorry for your loss. During your stay with us was a long holiday weekend in Brazil and everywhere was quite expensive due to demand. During holidays we have a minimum stay and management wasn't reachable so there wasn't anything reception could do. If you come back to Rio please contact us directly and we will offer you one free night. We wish you well and a Merry Christmas! Kind regards, CabanaCopa staff

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No customer comment

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