staff is very friendly, rooms and facilities are clean. the location is also very good. when you book a room, request one at the back, because the noise at the front is unbearable and you won't be able to sleep.
this is the best hotel I've stayed in for such a low price (and I've traveled a lot). the staff was very friendly and helpful. the rooms were very clean and nice. there's air condition, a refrigirator and a safe. it is located 5 minutes from the central station, which is great if you intend to visit Capri, Pompeii... Naples is a dangerous city, but staying in this hotel makes you feel safe. highly recommended :)
the rooms are clean, but very crowded. when we arrived, we were looking for the owners for 20 minutes, because they were nowhere to be found. they were not very friendly either. the air condition is not included in the price. there was no wi-fi in the room, only in the common area. there is no kitchen, only a microwave. it is good if you only need a place to sleep, otherwise find a better place.