Customer service was very friendly and helpful. Thank you.
The location was great as it was in the heart of busy Soi 4, while being slightly tucked away in an alley so you can get a quiet sleep. The private rooms had good air-con and a balcony. The staff were helpful, but the wifi was not very good and had very weak signal in the rooms.
Our first night in Bangkok, we were looking for something a bit more "luxurious" than a typical hostel. DO NOT STAY. Total rip off. The facade looks relatively chic, but that is where the positives end. When paying a premium the minimum expectation is working air conditioning. The ac barely gets the room above 22 Celsius and is placed by the door so it is warm air by the time it circulates. Checked other rooms, all the same. Staff just fiddles, says it's cold enough and leaves.