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Reviews: Anonymous

  • Anonymous
  • Germany, Male, 18-24
  • Novice Nomad
Hotel Pensione Ottaviani, Florence, Italy
4th Aug 2013

We wanted to spend two nights at Ottaviani. When booking we selected an arrival time of 2pm. We got there at 2:30pm and were told that the room wasn't ready yet. We were offered to spend our nights at a "partner hotel" around the corner, which we then did. We can't say much about Ottaviani, but the service seems poor and unreliable. The credit card machine was "broken" at the moment, we received no receipt of our cash payment and breakfast was not available either (due to "sickness").

    • 4.0Value For Money
    • 6.0Security
    • 8.0Location
    • 6.0Facilities
    • 4.0Staff
    • 6.0Atmosphere
    • 6.0Cleanliness
  • Anonymous
  • Germany, Male, 18-24
  • Novice Nomad
Youthhostel Luzern, Lucerne, Switzerland
30th Jul 2013

Wir waren sehr zufrieden. Saubere Betten, saubere WC's und Duschen und ein ordentliches Frühstücksbuffet. Das Personalmwar wirklich nett und hilfsbereit. Die Lage ist nicht ideal, kann man aber täglich gut zu Fuss gehen. Alles in allem empfehlenswert!!

    • 8.0Value For Money
    • 10.0Security
    • 6.0Location
    • 8.0Facilities
    • 10.0Staff
    • 8.0Atmosphere
    • 8.0Cleanliness

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