Reviews: Anonymous

Itaca Hostel

Barcelona, Spain

No customer comment


It was unbearably hot and there were no fans anywhere. The staff was often rude, especially at the bar. The bathroom on my floor flooded and the response was very slow.

Owner Comment (Hide)
Hi, Thank so much for taking the time to get back to us. We're always looking for ways to improve the experience we provide for our guests. We're sorry to to hear that your stay wasn't as expected. The AC issue was a mechanic one which made it blowing hot air instead of cold and was fixed as soon as we found out.As for the flooding,indeed it took a little bit longer and we do apologize one more time for that. We will also review our staff conduct to that matter. Best regards.

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