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Reviews: Anonymous

  • Anonymous
  • USA, Female, 41+
  • Novice Nomad
Dover Backpackers, Dover, England
5th Jul 2013

Good rooms with fun themes, Spitfire, James Bond, Hugh Grant etc.,very clean, cereal/toast/coffee/tea breakfast,close to shops&places to eat.

    • 10.0Value For Money
    • 10.0Security
    • 10.0Location
    • 10.0Facilities
    • 10.0Staff
    • 10.0Atmosphere
    • 10.0Cleanliness
  • Anonymous
  • USA, Female, 41+
  • Novice Nomad
No.8 Willesden Hostel London, London, England
2nd Jul 2013

I suffered scabies from mattress on third days room,earlier two others had bites & I told to go2 Doctor as need prescription medicine, I feel that magagement should throw out old mattresses & refund days charge when bitten as must takes hours at hospital to see Doctor for bites&itching or will not be cured.&need more showers one on each floor is locked for staff

View Property Reply

Dear Guest, all mattresses are replaced on a 6 monthly rotation. Our laundry is cleaned and gas dried daily. We are very sorry to hear that you had such a reaction from your stay with us. Our shower and toilet facilities are currently being renovated and extended. Kind Regards

    • 4.0Value For Money
    • 6.0Security
    • 6.0Location
    • 6.0Facilities
    • 6.0Staff
    • 8.0Atmosphere
    • 2.0Cleanliness

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