Very small comment (the rest was perfect): Don't be too friendly so it looks like your sucking up. You don't have to ask everyone how there day was, only ask if you sincerely interested. Most people see through it and that can make it look a bit fake. Coffee was very bad. Don't try to push people to much to go on tours which your hotel gets a commition on.
Stayed here for 1 night at the end July in a twin private room ensuite. Room 310 with a view on the lake. It looked a lot like a hotel room with wide single beds and a state of the art bathroom shower (equiped with multiple showerheads). Staff was friendly and helped us with booking of train tickets for a fee of 20 rmb and helped us by writing down chinese instructions for the taxidrivers. Only thing was that we had to pick up the traintickets at the station ourselves but that wasn't a big deal.
Stayed here for 3 nights in the middle of July in a twin private room ensuite on the second floor. Room was small but cozy with a high wooden platform with two thin matrasses. T.v. has just a few channels but you can borrow lots of movies at the reception. The hostel is very roomy with a nice terrace and bar. The food was good. The elevator was handy too because my friend was injured and had to walk with crutches. The lovely Luo behind the bar was real friendly and cute!! Definitely a keeper! :)
We stayed here for 2 nights in the middle of July and had a twin private room ensuite for 160 for the first night and 130 for the second night. The room was big and clean and felt like a hotelroom with wide singlebeds. The t.v. had lots of channels and the possibility to watch all kinds of free movies. Staff was helpfull in finding the right bus to the terracotta warriors. One of the nights there was a power outtage for about 2 hours but was probably an incident. Breakfast was kind of expensive.