Reviews: Anonymous

Location: South Korea, Gender: Female, Age: 22

Holland House

London, England
89%

Lift of location was uncomfortable a little.

  • 10th Sep 2013
  • Novice Nomad
  • South Korea
  • Female, 18-24
  • (2 reviews)


St Christopher's Oasis

London, England
54%

Before checking in, the staff who explain rules was kindful. But, when I checked in ,there was a unkindful staff. I couldn't understand well, she said " Can't you speak English?" So I said please say once again slowly. Then she looked angry and search for something through computer.A Printer didn't working, she beated the printer with annoy. I think If a guest couldn't understand, they do reception with favor. And the bed was dirty.Sewing was loose and there was BEDBUG!! I was bitten by bedbug.

  • 8th Sep 2013
  • Novice Nomad
  • South Korea
  • Female, 18-24
  • (2 reviews)

Owner Comment (Hide)
Hello, Thankyou for your review, they help us a lot. Apologies for your experience at reception on check in, it would be helpful if you emailed us directly with details of staff member who behaved in this way and we will deal with the situation. We have had no complaints from any of our guests regarding bedbugs at Oasis, I am sure we would have, had there been an issue. The team St Christopher's