The hostel was lovely and thethe sstastaff were incredibly friendly and helpful, they genuinely took an intinterrst oninour stay and making sure we had fun. My onlyonly real qualm with the hostel was that our room was on the first floor and very easieasily accessible from whatwhat seemed like a back alley and the window diddidnt lock. This wasn't a huge issue as we kept all ourour valuable belongings with usus and thethere were lockers if we needed them, but it wasnt ideal at night.
No customer comment
Lotte was possibly the best hostel I've visited on the continent. The staff were really helpful and friendly - allowing us to check into our room hours before check-in time as the room was empty and allowing us to stay in the communal areas way after we had checked out. It was one of the most relaxed, comfortable and friendly places I've ever stayed and with the option of private rooms, I'd rather stay there than a hotel any time!