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Reviews: Anonymous



  • Anonymous
  • Singapore, Female, 25-30
  • Novice Nomad
Keystone House Kings Cross, London, England
6.0
2nd Sep 2013

The location is the only good thing about this place, good enough for me to overlook its faults. The cleanliness was average at best. I stayed in a 4-bed room with an ensuite bathroom. For the 3 nights that I was there, the bathroom was not cleaned and according to the log in the room, it was last cleaned 2 days before I arrived. The bathmat inside the shower was slimy due to lack of scrubbing. Free wifi was only available in the common area which was not very comfortable and closes at 11pm.

View Property Reply

Hi Jieqi Thank you for taking the time to write a review. I am very sorry you were unhappy with the cleanliness of your bathroom. The bathrooms are cleaned daily as hygiene is one of our top priorities. Sometimes the cleaners forget to sign the cleaning log on the door. I will be sure to look into this matter and make sure it never happen again. Always go to reception if you are unhappy with any aspects of your room. I will also take on board your comments about the common area. Thanks Orla

    • 6.0Value For Money
    • 6.0Security
    • 10.0Location
    • 6.0Facilities
    • 6.0Staff
    • 4.0Atmosphere
    • 4.0Cleanliness
  • Anonymous
  • Singapore, Female, 25-30
  • Novice Nomad
7.4
25th Aug 2013

No customer comment

    • 6.0Value For Money
    • 8.0Security
    • 6.0Location
    • 8.0Facilities
    • 8.0Staff
    • 8.0Atmosphere
    • 8.0Cleanliness
  • Anonymous
  • Singapore, Female, 25-30
  • Novice Nomad
Believe-it-or-Not, Vienna, Austria
9.4
15th Aug 2013

The hostel is great. It is like a home away from home. The setup was very cosy and the whole place just makes you feel happy all the time. Lilly and Anna whom I met were fantastic hosts.

    • 10.0Value For Money
    • 8.0Security
    • 8.0Location
    • 10.0Facilities
    • 10.0Staff
    • 10.0Atmosphere
    • 10.0Cleanliness
  • Anonymous
  • Singapore, Female, 25-30
  • Novice Nomad
Hostella, Rome, Italy
8.6
4th Aug 2013

The hostel is located above shops so you gotta look for it ab little on your first visit. It's within 5 minutes walk from the train station and very convenient to get anyway. The rooms were alright and everything was clean. Breakfast was provided every morning, although simple but sufficient. There's a lock out from 11-2pm where they will clean the place and by 1am, the girl manning the reception will be locking up everything, meaning you have to go back to your room. Everything's good otherwise

    • 8.0Value For Money
    • 8.0Security
    • 10.0Location
    • 8.0Facilities
    • 8.0Staff
    • 8.0Atmosphere
    • 10.0Cleanliness

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