Marcus and Josué rock!!!
I stayed at this hostel for a while, and I have been lucky enough to get to talk to almost everyone on the staff. Every single one of them have been funny, kind, patient and over all amazing. I no longer feel like one of the guests, I feel as if they are genuine friends. I will never stay in a differet hostel when I am in Reykjavik. By far the best hostel I have been in.
Loved this hostel, however I did get the feeling that communication between management and employees was terrible, making it difficult to get the same answer. Also loved the breakfast!!
Will never stay here again. Only one staff member was kind, the rest felt like they were annoyed if I asked a question, and it also felt like they are trying to find any way to make money off you. Also was full of drunken 18 year olds, and groups of 12 year olds that had no supervision. Not a great mix in my opinion.
Hated the showers, several of the downstairs toilets were broken. Maybe it was coincidence, but the weekend I stayed there had several tour busses full of drunken 18 year olds that were very loud. I'm not sure if I would stay again. But staff was very friendly and helpful :)
Good place to stay, staff was wonderful. En suite showers could have been cleaner. I wish it was closer to the city center, but still a short walk.
The only good thing about this hostel was it's location. When I went to check in, there was no staff, and granted there was only one person, he was almost never there. I will say he was slightly helpful, but cleanliness was not his priority. The showers/bathrooms were gross, some barely working. The sheets looked clean, and changed, however I still woke up with small bite marks in my skin, possibly bed bugs. Do yourself a favor and splurge to stay at a B
Staff was friendly and helpful, atmosphere was good. could have been a bit cleaner, and the codes for security could have been better. they were not very complicated, so I did not feel as safe leaving my belongings in the room
Great location, good staff. Building is older, and smoke alarm in kitchen sets off easily. Bathrooms not on every floor and showers in basement.
Directions are confusing. Bowling alley is very loud. Staff is helpful.
Was clean but has old facilities. I did not feel safe in the area of the city, but there was security. Very expensive for what is was. Breakfast was not impressive.
My only complaint is that the doors slam shut, and can be difficult to sleep when that keeps happening. Other than that, everything was awesome. The staff is very friendly and all around amazing, and all are more than happy to help with any concerns. I had many questions, and everyone was very helpful and very nice. I would definitely stay here again! I cannot wait to see it when the renovations are finished!