The staff members were all so friendly! I don't remember reading that breakfast was included, but it was a pleasant surprise. The rooms are basic. Good enough for a night's stay. There was no hot water for the showers. Just ask the staff member to turn on the boiler. I'd recommend it--it's basic but good value for the money.
The lady at the receptionist was very hospitable and fluent in several languages. Breakfast was good. The toilets needed to be cleaned and the trash emptied (both in the room and on the ground floor).
Wonderful staff!!!! They were so friendly from the start and so accommodating! Quan and Van (I hope I remembered their names correctly) were particularly friendly and helpful. Airport pickup service was worth it. Good breakfast, good location--on a quiet lane so it wasn't noisy. The prices on the tours they offered to book were not the best offers. One can go directly to the booking office and get betters deals or go online. Overall, we had a great experience at Serendipity! Thanks.
- Novice Nomad
- Couple, 31-40
- (4 reviews)
Friendly and helpful staff members. We really enjoyed our stay here. Good location. It was nice to have the luggage room to store our bicycles. We'd stay there again and would recommend it to others.