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Reviews: Anonymous



  • Anonymous
  • Portugal, Male, 25-30
  • Novice Nomad
Smart Russell Square Hostel, London, England
2.9
27th Sep 2013

I've been some hostels for out there, and never found anything like this hostel. In the hostel though the price is the lowest in London, should be closed. This is because besides the lack of cleanliness of the spaces, the hostel offers degrading conditions, in addition to the lack of empathy of staff who feel that they are there for duty. The first night there I have provided all the elements and then not be dignified to apologize or even solve the problem. Should be closed, for good to everyone

View Property Reply

We are really sorry you didn't enjoy your stay though your comment seems to be biased. Our housekeeping staff start as early as 06:30 and finish at 23:00. We do regular check every one hour during these times to maintain good cleaning quality. However, if any cleaning issues get reported to receptionists by guests, it will be dealt with promptly. SRS Staff

    • 2.0Value For Money
    • 4.0Security
    • 6.0Location
    • 2.0Facilities
    • 2.0Staff
    • 2.0Atmosphere
    • 2.0Cleanliness
  • Anonymous
  • Portugal, Male, 25-30
  • Novice Nomad
Castle Rock Hostel, Edinburgh, Scotland
10.0
26th Sep 2013

Had been recommended to stay overnight at this hostel, and I pass this recommendation to others futures turists. Since the facilities, staff up your environment, everything is fantastic and spectacular!

    • 10.0Value For Money
    • 10.0Security
    • 10.0Location
    • 10.0Facilities
    • 10.0Staff
    • 10.0Atmosphere
    • 10.0Cleanliness
  • Anonymous
  • Portugal, Male, 25-30
  • Novice Nomad
Inverness Tourist Hostel, Inverness, Scotland
10.0
25th Sep 2013

No customer comment

    • 10.0Value For Money
    • 10.0Security
    • 10.0Location
    • 10.0Facilities
    • 10.0Staff
    • 10.0Atmosphere
    • 10.0Cleanliness

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