Great atmosphere in the hostel. The free activities that they've got planned on certain days was also really helpful for budget backpackers (like the trip to Mt Wellington etc). The fireplaces in the common rooms were superb, and they even had mulled wine available some nights. A really great, warm and friendly hostel!
No customer comment
Hostel was great - rooms were spacious, showers were hot, free breakfast was great! I also had an important work-related thing that needed to be done while staying at the hostel and the staff were very friendly and provided me with the facilities to help me out. They have free guided tours and pub crawls, which is great when you're traveling alone.
It was a lovely hostel with a nice vibe. Probably more suited to relaxed travellers who are looking for a calmer environment.
Probably the best hostel experience I've had. The free breakfast was so great, the staff were amazing and so incredibly helpful, the place was clean and in a great location! The daily activities are so awesome especially when you're travelling alone - makes it really easy to meet other travellers.
Worst customer service ever. The girl at reception was absolutely no help, was rude and seemed like she didn't want to be there. Otherwise, the room and facilities were great. Location was okay but a little out of the way/not on the main strip.