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Reviews: Anonymous

  • Anonymous
  • USA, Female, 18-24
  • Novice Nomad
Hotel Sergul, London, England
20th Nov 2013

Good location, close to the metro stop. The sheets were old and ripped as was the comforter. Getting new sheets/blankets would make a huge difference.

View Property Reply

I can only apologise profusely to you for the damaged bedlinen that was mistakenly used on the beds. Due to a busy spell we were experiencing, we failed to notice a very small batch and will make sure that this does not happen again.

    • 8.0Value For Money
    • 6.0Security
    • 8.0Location
    • 8.0Facilities
    • 8.0Staff
    • 6.0Atmosphere
    • 6.0Cleanliness
  • Anonymous
  • USA, Female, 18-24
  • Novice Nomad
30th Aug 2013

This hostel was by far one of the cleanest, friendliest and best I have ever stayed at. The staff was so helpful and the atmosphere was safe and friendly, an excellent value for the price we paid. Great location, only a short bike ride or bus trip away from the two incredible castles. STAY HERE!

    • 10.0Value For Money
    • 10.0Security
    • 10.0Location
    • 10.0Facilities
    • 10.0Staff
    • 10.0Atmosphere
    • 10.0Cleanliness

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