Exceptional staff in Kent and Shona!! Home from home and the perfect mix of professional, lovely and caring :) Hostel has a great vibe, excellent facilities, free wifi and super comfy beds! Great location too! If you want a stay in Queenstown that's value for money and memorable - stay here!! Thank you so much again to Kent and Shona for a wonderful stay and for going out of your way to look after us!! Hope to be back :)
Pro's - great location, safe hostel, good Internet facilities, good laundry service and supermarket just across the road. Con's - Constant filthy kitchen, stained bed sheets, paper thin walls, uncomfortable beds, lacks in atmosphere and staff are professional friendly but not very helpful or proactive in problem solving. Overall the hostel is okay. Location is it's biggest asset.
Jeff the manager is the perfect mix of professional, helpful, fun and generous! Absolutely loved this hostel. Great fully stocked kitchen. Bathrooms and rooms are spotless. Extremely comfey beds. Loads of space in the hostel. Currently going under some new renovations which will only make the place even more like a home from home. Absolutely fantastic hostel location, cannot be beaten! The hostel's previous life was a hotel from the 1930's so it's a special experience to stay here! :)
Ross and Jackie who run the hostel are lovely and great hosts! Hostel is very well run, clean and great layout. Creates homely atmosphere. Liked so much we added an extra night. Matt at reception is one of the nicest guys you'll meet on your travels! Hostel is ideally located and highly recommend. Had a great day at the races in Taupo too! Larson the Labrador was a great addition while we were there.
The staff here are fantastic! Extremely helpful and just lovely people! The hostel itself is in need of restoration - balding and dirty carpets, mould in the bathrooms. Bed bugs - many girls were bitten in my dorm. Beds are uncomfortable. The hostel is due for renovation sometime and hopefully they will prioritise that! Events are on most nights and are great fun. The hostel has a fantastic location also and everything is very accessible.