Reviews: Anonymous

Location: Canada, Gender: Female, Age: 25

Hatters on Newton Street

Manchester, England
63%

For a sign on the wall that encourages your guests to ask directions and questions about the city, Hatter's staff just tell you to go to go to the vistors centre in town. Not much help at all. Your ad on hostel world should clearly state when you do pub crawls and walking tours as for the 4 days I stayed none of these activities were offered. Ps the place is an ice box!!! So cold!!

  • 5th Nov 2013
  • Novice Nomad
  • Canada
  • Female, 18-24
  • (2 reviews)

Owner Comment (Hide)
Most of our reviews highlight how helpful we are, so I'm not sure what went wrong here - we truly apologize! Our activities run every night except Sunday, and usually happen in the TV lounge on the first floor or in the common room. We do have a new, lovely hostess called Natalia so I can only assume that you stayed with us during the changeover where things may have gotten a little messy for a couple of days!

Barmy Badger Backpackers

London, England
80%

No customer comment

  • 6th Oct 2013
  • Novice Nomad
  • Canada
  • Female, 18-24
  • (2 reviews)