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Reviews: Anonymous

Location Canada, Gender Female, Age 27

  • Anonymous
  • Canada, Female, 18-24
  • Novice Nomad
Hatters on Newton Street, Manchester, England
5th Nov 2013

For a sign on the wall that encourages your guests to ask directions and questions about the city, Hatter's staff just tell you to go to go to the vistors centre in town. Not much help at all. Your ad on hostel world should clearly state when you do pub crawls and walking tours as for the 4 days I stayed none of these activities were offered. Ps the place is an ice box!!! So cold!!

View Property Reply

Most of our reviews highlight how helpful we are, so I'm not sure what went wrong here - we truly apologize! Our activities run every night except Sunday, and usually happen in the TV lounge on the first floor or in the common room. We do have a new, lovely hostess called Natalia so I can only assume that you stayed with us during the changeover where things may have gotten a little messy for a couple of days!

    • 6.0Value For Money
    • 6.0Security
    • 8.0Location
    • 6.0Facilities
    • 4.0Staff
    • 8.0Atmosphere
    • 6.0Cleanliness
  • Anonymous
  • Canada, Female, 18-24
  • Novice Nomad
Barmy Badger Backpackers, London, England
6th Oct 2013

No customer comment

    • 8.0Value For Money
    • 10.0Security
    • 8.0Location
    • 8.0Facilities
    • 8.0Staff
    • 6.0Atmosphere
    • 8.0Cleanliness

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