Reviews: sewjulie5515
Location Canada, Gender Female, Age 44- sewjulie5515
- Canada, Female, 31-40
- Avid Traveller
Upon arrive I was put in an annex building, didn’t have access to a kitchen or common room. Every morning at 6am someone would stomp up the stairs and loudly check/clean the bathrooms. Bathrooms had no hand soap or paper towels. The internet was pretty bad. It would just disappear quite frequently. You get what you pay for!
- sewjulie5515
- Canada, Female, 25-30
- Avid Traveller
Good and bad of course... The good: this was the first hostel that seemed to have extremely clean bedding and a high quality mattress. The bad: the music in the bar is SO LOUD you can hear the bass with ear plugs in and noise cancelling headphones over that. Last night it was so loud from 11pm till 3-4am and none of the girls in the room slept. Every night was like this. And then it was playing again at 7 am. It was so disappointing. My friend and I had 3 sleepless nights in a row.
- sewjulie5515
- Canada, Female, 31-40
- Avid Traveller
Our stay was short but sweet. The staff is fabulous, the decor and homey touches are beautiful! The beds have curtains, so nice to have the extra privacy. I wish we could have had internet in the rooms but that is my only complaint. The shower is nicer than mine at my house, and my house is brand new! Highly recommend this hostel.
- sewjulie5515
- Canada, Female, 25-30
- Avid Traveller
Very loud music till 1-2am, impossible to sleep. The room was freezing cold, no heat. Bathrooms not that bad, I've seen worse. The staff was very nice, including housekeeping, and free breakfast was nice. We used the chill out room too which was nearly always empty.
Hey! Thank you so much for leaving a review of your stay. We are glad to hear you enjoyed our fabulous location and found the staff friendly. We apologise for the heating, we will certainly look into this. Safe travels, The Bath Team
- sewjulie5515
- Canada, Female, 31-40
- Avid Traveller
BLACK MOLD IN ROOMS. Health violation. I spent a night awake in a severe allergic reaction because the wall was covered in black mold. And not a little-a lot. The next morning the staff found me a bed in another room, but they did not offer any refund or compensation at all. Very unimpressed.
Ok I can understand your ratings on all the above but the one that i cant get my head around is the low rate on location, which shows that your review does not reflect the true picture of our hostel. I had spent hours trying to transferring you to another room as we were fully booked, I even tried to move your friend with you who assured me that everything was ok and that she was very happy with the room you complained about.
- sewjulie5515
- Canada, All Female Group, 25-30
- Avid Traveller
LOTS of stairs, no lift. The room was freezing and smelled of mold. The shower was hot but no temp control and it was a 10 second push button shower. One super nice day staff brought a heater, but it didn't do much. The night staff was completely unhelpful when we asked questions about the city. I didn't expect much- but being told to google something from a city native was super rude. Wouldn't stay again.
- sewjulie5515
- Canada, Female, 25-30
- Avid Traveller
I've stayed many times- my perks are high speed wifi better than any hotel I've stayed at, the location is prime if you are going to the stampede grounds- nice bakery a block away too. The hostel is reasonably clean, I found three different colours of hairs in and on my bed this time, kind of gross. The lobby reeked of cigarette smoke which is unpleasant, but it's most likely the staff smoking beside the door. But the bed is comfy so I just crashed in my room. :)
- sewjulie5515
- Canada, Female, 25-30
- Avid Traveller
The only place you can get wifi is in the hallway next to the ATM. Is it that hard to get a few routers and place them near the rooms?
Thank you for the feedback. Unfortunately we did have some of the wifi equipment out of order (which was sent in to get repaired) for a little bit. The part that was sent in did help distribute the signal throughout the hostel. I apologize for this inconvenience, and that the wifi in the common areas was insufficient. Hopefully you were able to enjoy the Venice beaches and sunshine! Cheers, Sara
- sewjulie5515
- Canada, Female, 25-30
- Avid Traveller
What a great hostel! One of the best I have stayed at. Breakfast was excellent, the rooms were really great. Loved the full sized lockers with outlets... genius! And the privacy screens on the beds were great too, but they block the fan and no air conditioning is hard to adjust to. The staff were really nice, and helpful. The hostel was super clean, I saw them moving furniture to clean behind it every single day, I don't even do that at my house! I would stay again any time!
- sewjulie5515
- Canada, Female, 25-30
- Avid Traveller
- sewjulie5515
- Canada, Female, 25-30
- Avid Traveller
Rooms were clean, bathrooms were clean... Lift was working, the only annoying part were student groups running through the halls and basically acting their age!
- sewjulie5515
- Canada, Female, 25-30
- Avid Traveller
The door to my room would not lock, and the only staff member had disappeared so I was at a loss to change the room straight away. I waited for 30 minutes and no one showed up- finally I just went to a different hostel! I went back an hour later- no staff. I went back at 9pm and finally the desk was manned and I did get a full refund... But still super unprofessional.
- sewjulie5515
- Canada, Female, 25-30
- Avid Traveller
- sewjulie5515
- Canada, Female, 25-30
- Avid Traveller
This hostel was really cold, both in the room and in the main area. No wifi in rooms. Or heat. There are just picnic tables inside, no real comfortable area to use the wifi. But decently close to the bus station! The staff are helpful which was great.
- sewjulie5515
- Canada, Female, 25-30
- Avid Traveller
Great location, so close to the bus station. I found the room to be quite loud in the hallways because many people come back late at night totally drunk and loud. Thin walks! Haha but overall not bad, clean and bathroom was clean.
- sewjulie5515
- Canada, Female, 31-40
- Avid Traveller
DO NOT STAY HERE! The staff are nice but that's the only good thing here. My room was grimy, bathroom floor mushy with water damage, black mold, hair in the tub, dirty towels in the room! The bedspread had hair and what looked like blood stains on it. In the morning the place is DESERTED! Totally empty! No free breakfast, and I was locked in the building. If there was a problem... I can't imagine how to get help here, no front desk. I cannot believe I PAID to stay here!
- sewjulie5515
- Canada, Female, 31-40
- Avid Traveller
Isaacs was an ok hostel... But there is no lift and no wifi in the rooms... Very annoying. The area to get wifi is in a loud lobby with music. There is a quiet basement but it's always full and you have nowhere to sit. They always cleaned the bathrooms just at 8:30 am when everyone is using them and the smell of toxic cleanser in the shower is unpleasant. It costs 2 euro per day to use a locker, it would be nice if they were free. Most of the staff are nice except one is super rude.
I'm sorry you did not enjoy your stay with us. We do only provide wifi in the ground floor areas as we feel that guest typing during the night would be annoying to other guests - also we do want people to make new friends and talk to each other!
- sewjulie5515
- Canada, Female, 31-40
- Avid Traveller
Great place to stay, close to two metro lines. Really funky inside, the staff are super nice and helpful. Free lockers! Free breakfast! The only thing I didn't like was that they do not have pillowcases on pillows, they drape the bottom sheet over it. Other than that I would stay again.
Thanks for your review!
- sewjulie5515
- Canada, Female, 25-30
- Avid Traveller
Right across from the stampede grounds, super convenient and free parking. I stayed in a private room, right across from the bathroom. So loud- I should have asked for a different room because I got no sleep! But good value for the money!
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