Great staff! The hostel can improve in cleanliness and stop charging 2 euros for renting the lockers inside the room.
Very good hostel. The only downside is that is about 30 min away from London and the only gym close by doesn't have one day pass.
I've just gave a poor review on the staff because in hostelworld it says is 24 hours reception so I've schedule a client to 3:30 AM (due to different time zones) and the receptionist told me the reception was closed and I couldn't stay there and TOLD ME TO GO TALK WITH MY CLIENT IN THE BATHROOM. The other staff were nice though. The reason facilities are very poor ranked is because it is a 4 (or more)-stories building with no elevator whatsoever