One of the best hostels I've ever been to. Nice staff, very helpful... Individual plugs... Very clean... Right in the center of the city (100 meters from the cavern club which is a great thing for a Beatles fan like me)... Thanks a lot
Even though it was a little off the center, there were a lot of ways to go to where you want to go in London (it has the most amazing public transportation). So it wasn't a big problem. The problem was the bed (the worst I've ever slept in, I could feel all the springs, it hurted sometimes), the staff (when I asked about the sights I wanted to see in London, or when I asked for recommendations, they didn't know anything... It seemed that they didn't even live there), and a few other things...
I was there during Christmas and there were no staff to welcome me, do my check in or even show me the hostel.
I found everything exceptional. The staff was very nice, they helped a lot with tips on what to see and what to do. There was actually only one thing they can still improve: The Wi-Fi doesn't work inside the bedrooms. Nevertheless, it was the best hostel I've ever been to.