Horrible staff members - in particularly two eastern European staff members: Tania and Lena. Some of the rudest people i have ever encountered, do they not realise the business actually requires customers to remain viable? Very hard to communicate with in English also which is ironic with London being the capital of ENGLAND Would not recommend solely due to the very low quality staff.
Was quite disappointed overall with this hostel. The staff member at reception, a male (middle eastern name) was not overly helpful and quite abrupt and rude. His English was also substandard which was not ideal. Facilities, location etc. were all OK
Great atmosphere and location. As an aussie, i certainly felt at home here! Thanks for the great stay!
No customer comment