Reviews: Anonymous

AAE Clarion Universal

Orlando, USA

Very good location for universal studio's 25minute walk

Brown Sugar Backpackers

Johannesburg, South Africa

Reception staff were poorly equipped to answer any questions that may arise or else they could not be bothered.

Owner Comment (Hide)
Hi Alan, thank you for the feedback. I would like to know what type of questions could not be answered by my staff so we can ensure that they receive more training or information to be able to assist our guests. The fact that they could not be bothered seems to be another problem area because they will try their best to assist you with all queries but we are also limited with certain information and we use the internet, which is free to all guests to obtain information on fields out of the norm