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Reviews: Anonymous

  • Anonymous
  • England, Male, 41+
  • Novice Nomad
AAE Clarion Universal, Orlando, USA
18th May 2014

Very good location for universal studio's 25minute walk

    • 10.0Value For Money
    • 8.0Security
    • 10.0Location
    • 8.0Facilities
    • 8.0Staff
    • 4.0Atmosphere
    • 6.0Cleanliness
  • Anonymous
  • England, Male, 41+
  • Novice Nomad
Brown Sugar Backpackers, Johannesburg, South Africa
28th Nov 2013

Reception staff were poorly equipped to answer any questions that may arise or else they could not be bothered.

View Property Reply

Hi Alan, thank you for the feedback. I would like to know what type of questions could not be answered by my staff so we can ensure that they receive more training or information to be able to assist our guests. The fact that they could not be bothered seems to be another problem area because they will try their best to assist you with all queries but we are also limited with certain information and we use the internet, which is free to all guests to obtain information on fields out of the norm

    • 6.0Value For Money
    • 6.0Security
    • 4.0Location
    • 6.0Facilities
    • 4.0Staff
    • 6.0Atmosphere
    • 6.0Cleanliness

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