Hot water didn't work in the bathroom. No big deal for us given the climate. Overall very happy with our stay.
Very happy with the room for a budget hotel. Strange atmosphere I was potentially the only guest. Extended my stay with no problem amd at the price I paid through hostelworld. Booked tours through the hotel. All went really well but some varied somewhat from the itinerary shown on their website. Worked out well in my case but maybe clarify when booking them. For the Halong Bay tour I found I had paid 30usd more than someone else on the same boat so shop around for that one.
Had a lovely stay here. The food is amazing and the staff really friendly and helpful. Highly recommend!