Emphasise that the hostel works on a no reception basis.
Security was good, but I don't know why it was necessary to need a key to exit rooms, particularly to exit the hostel itself, that seems unnecessary.
Not the place to go if you want somewhere a little quieter. A lot of noise and people getting drunk later at night. Most other aspects of the hostel were fine though.
Great hostel if you want a quiet night. Decent value, free breakfast and Wi-Fi. The bathrooms and dorms were kept very clean. There weren't too many sockets in the room, but that wasn't usually an issue. The hostel is out of the way of any major tube station, but the city was only about 20 mins away by bus.
The staff didn't always seem like they were helping because they wanted to, rather that they had to. I've stayed in hostels that were the same price or cheaper, that also offered free WiFi and/or light breakfast (though the breakfast at the hostel was reasonably priced) The pressure of the shower in the room I stayed in was high, there was no way to turn it down. No soap in the toilet. The hostel advertised food that was available from their cafe, this was unavailable one night.
The staff were helpful. Free breakfast and wifi is always awesome as well! If you're a Beatles fan, make sure you are there on a Thursday for the night tour run by Kevin and free admission to the Cavern Club.
I enjoyed my stay. I would recommend this hostel to others. It would be awesome if there were personal bed lights in the rooms, I didn't like to turn the main light on and disturb others who were sleeping.
The Christmas dinner was awesome. Great sense of community. I'd like more hostels to do that sort of thing.
I had stayed at Wombats Munich prior to Berlin and I couldn't help but make comparisons between the two. I know that the hostels shouldn't be exactly the same, but things like uniform pricing at the bar and the kind of food available would be good. Also, there was no soap in the bathrooms.