Location is good and central but outside has no signage and shares the entrance with a Chinese restaurant Had to wait a while to be buzzed in. Also, everyone has to remove shoes at door and feet were very cold as a result, yet the staff wore sneakers inside the hostel! Not cool.
Good: Excellent staff! Very helpful. And great breakfast as well, good facilities, nice kitchen and bathrooms. Would like them to rethink security as the area is not very safe and there are always 'characters' hanging around. A key code to the door so only guests can enter the hostel would be great. Otherwise during the day anyone can just walk in. Also it's a bit annoying not to be able to use the internet in the morning because the housekeeping staff is watching youtube on the one computer.
Kitchen is very inconvenient being on the top floor
LOCATION was the best - canal view right in the middle of the city. STAFF - 2 guys on duty the night I checked in were horrible & rude but the rest were nice and helpful. WIFI - would have been nice to have but is only in the common areas. ROOM was on the top floor-had to lug my luggage up with no help 3 floors-no lift/elevator! Liked all-female dorms. Pretty clean bathrooms and rooms overall. FACILITIES - wish there was at least a kettle to make tea. Nice basic breakfast in pretty room.