Third time stay. Good time again. I found a big problem, you get price in "hostelbooker " RMB5.00 lower price.
No customer comment
One of the best we stayed. We arrived one day earlier, they tried to help us book another hotel near by for part of us, who could not have enough beds in this hostel. They always replied emails quick and helpful. Very clean. Several times clean per day in the room. Great breakfast buffet. Lovely sitting room.
It is like a resort. You cannot believe the decoration if you find yourself can lay down on the beath without going out the hostel.
1. Bashroom smell very bad. We planed to take a private room, when we arrived, one couple wanna move out, although they had paid for the night. But we checked and found the room is much worse than the dorm. Floor is even peeling.2.We lost out t-shirt left in room, and the 2nd night, some guy took one of our beds in the dorm, although the hostel register everyone with bed number. When this happened, the crew refused to give answer, just saying: it is not his fause. 3. Wifi is very weak.
One of the best hostels I have ever stay, if we come back, for sure we will stay again. Since you stared booking , even you get problem during trip in Hanoi, or other places, write them emails, they try best to help you. And emails replied always with in few hours. Very helpful and friendly!