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Reviews: Anonymous

Location England, Gender Female, Age 27

  • Anonymous
  • England, Female, 25-30
  • Novice Nomad
Astor Victoria, London, England
7.4
7th Nov 2015

I was a little disappointed during by some of the staff and their service I always stay at this hostel so it surprises me.

View Property Reply

Hey there, many thanks for taking your time to leave us a feedback. We always offer the best possible service and our most sincere apologies if someone of us disappointed you during your stay. Hope to see you again, as always, in the lovely London here @ Astor Victoria Hostel. Lots of Love, The Astor Victoria Family!

    • 8.0Value For Money
    • 8.0Security
    • 10.0Location
    • 8.0Facilities
    • 6.0Staff
    • 6.0Atmosphere
    • 6.0Cleanliness
  • Anonymous
  • England, Female, 25-30
  • Novice Nomad
Astor Victoria, London, England
9.1
7th Feb 2015

Very good stay, friendly staff

View Property Reply

Hey there, thanks a lot for taking the time to leave us feedback! We are very glad that you had a great time here with us. Hope to see you again in the magical London, always @ Astor Victoria Hostel. Lots of Love, The Astor Victoria Family!

    • 10.0Value For Money
    • 8.0Security
    • 10.0Location
    • 10.0Facilities
    • 8.0Staff
    • 10.0Atmosphere
    • 8.0Cleanliness
  • Anonymous
  • England, Female, 25-30
  • Novice Nomad
Astor Victoria, London, England
8.9
27th Jan 2015

No customer comment

    • 10.0Value For Money
    • 8.0Security
    • 10.0Location
    • 8.0Facilities
    • 10.0Staff
    • 8.0Atmosphere
    • 8.0Cleanliness
  • Anonymous
  • England, Female, 25-30
  • Novice Nomad
Astor Victoria, London, England
8.3
21st Jan 2015

No customer comment

    • 10.0Value For Money
    • 6.0Security
    • 10.0Location
    • 8.0Facilities
    • 10.0Staff
    • 6.0Atmosphere
    • 8.0Cleanliness
  • Anonymous
  • England, Female, 25-30
  • Novice Nomad
Astor Victoria, London, England
8.6
1st Oct 2014

I return to Astor Victoria as its a good place to stay local to the attractions, staff are helpful, only Staff need to respond to raised concerns with a follow up. Otherwise good overall.

View Property Reply

Thank you for your feedback! We are happy you keep coming back to us! We aim to fix any issues raised to staff as quickly as possible, sorry if this one slipped by! Hoping to see you again in the future, lots of love, Astor Victoria

    • 10.0Value For Money
    • 8.0Security
    • 8.0Location
    • 8.0Facilities
    • 10.0Staff
    • 8.0Atmosphere
    • 8.0Cleanliness
  • Anonymous
  • England, Female, 31-40
  • Novice Nomad
Astor Victoria, London, England
8.9
28th Jul 2014

No customer comment

    • 10.0Value For Money
    • 10.0Security
    • 8.0Location
    • 8.0Facilities
    • 8.0Staff
    • 8.0Atmosphere
    • 10.0Cleanliness
  • Anonymous
  • England, Female, 25-30
  • Novice Nomad
Astor Victoria, London, England
8.3
17th Mar 2014

The staff were very friendly and helpful, other than the inconsiderate guests that were also staying in the room the stay would had be a good one. No complaints with the room or staff yes I would stay again.

    • 10.0Value For Money
    • 8.0Security
    • 8.0Location
    • 8.0Facilities
    • 8.0Staff
    • 8.0Atmosphere
    • 8.0Cleanliness
  • Anonymous
  • England, Female, 18-24
  • Novice Nomad
7.7
4th Feb 2014

Hard to understand reception staff had to ask him to repeat himself. Need something in the bathrooms to dry the floors wet floors all the time. Little lights are needed by the bunk to prevent turning the main light on when needing to leave earlier morning. Wifi. Did not work. Overall food was lovely and slept well.

    • 8.0Value For Money
    • 8.0Security
    • 8.0Location
    • 8.0Facilities
    • 6.0Staff
    • 8.0Atmosphere
    • 8.0Cleanliness

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