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Reviews: Anonymous



  • Anonymous
  • France, Male, 31-40
  • Novice Nomad
Surprise Backpackers, London, England
6.6
8th Apr 2014

Le principal souci rencontré est la difficulté a dormir dans ces lits 3 étages car si une des autres personnes bougent , tout l'ensemble grince et bouge. Des douches et toilettes etaient hors service. Mais ce n'est pas cher donc difficile d'en demander plus.

    • 6.0Value For Money
    • 8.0Security
    • 8.0Location
    • 4.0Facilities
    • 8.0Staff
    • 6.0Atmosphere
    • 6.0Cleanliness
  • Anonymous
  • France, Male, 31-40
  • Novice Nomad
Station Hostel for Backpackers, Cologne, Germany
10.0
18th Feb 2014

was a bit weird to see that the rest of the fee due was charged by the hostel before arrival, and that we didnt pay for it on arrival

View Property Reply

Hallo..thank you for your review...however we do state very clearly on the booking page that we will charge your credit card for the 1st nights accomodation 24 hours prior to arrival...This give us then the chance to contact you if there is a problem with your card,and reduces the risk of an un-neccessary cancelation.We are quite prepared to pay the amount back onto your card on arrival if you then wish to pay cash.

    • 10.0Value For Money
    • 10.0Security
    • 10.0Location
    • 10.0Facilities
    • 10.0Staff
    • 10.0Atmosphere
    • 10.0Cleanliness
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