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Reviews: Anonymous

  • Anonymous
  • Denmark, Female, 18-24
  • Novice Nomad
Nomads Auckland, Auckland, New Zealand
19th Apr 2014

The kitchen is so bad and dirty, no room at all for your food in the fridges. Found all my food left on the table because someone took it out to make room for their own food - had to throw everything away!!! There was a few cockroachs too, both inside the kitchen and a lot outside. The rooms are very small, i stayed in a 8 bed dorm.. The staff didn't know much about the City, very disapointing!!!

View Property Reply

Hi there, thanks for your review. Our fridges get deep cleaned twice a week and the kitchen gets cleaned multiple times a day.We are constantly cleaning guests stuff up and still in between it can look messy. We try our best to keep the area as presentable at all times. We get our kitchen checked for little crawlies every month by professionals but they do live outside and get in when doors are open. We are sorry to hear that you found the staff unhelpful and we will follow this up! Thanks

    • 6.0Value For Money
    • 6.0Security
    • 8.0Location
    • 2.0Facilities
    • 2.0Staff
    • 2.0Atmosphere
    • 4.0Cleanliness
  • Anonymous
  • Denmark, Female, 18-24
  • Novice Nomad
Big Tree Lodge Methven, Methven, New Zealand
4th Apr 2014

Great cozy hostel! Would definitely stay here again. The kitchen was were good and the tv room was awesome.

    • 6.0Value For Money
    • 8.0Security
    • 10.0Location
    • 8.0Facilities
    • 8.0Staff
    • 10.0Atmosphere
    • 8.0Cleanliness

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